Pakenham

As the dedicated and experienced Managing Director of Ultimate Tiles, Sean plays a vital role in steering the company towards continued growth and success. His extensive industry knowledge, leadership skills, and commitment to fostering a positive work culture make him an invaluable asset to the organisation. Sean has been an integral part of Ultimate Tiles since 2006, steadily progressing in various roles before assuming the position of Managing Director. With over a decade of experience in the industry, Sean brings a wealth of knowledge and expertise to his current role.

As the Managing Director, Sean is responsible for overseeing the overall operations of the company. His primary focus is to ensure that Ultimate Tiles is achieving its goals and maintaining alignment with the strategic direction. Sean excels in maximising the potential of the team and continues to lead the growth of the business. Additionally, he plays a key role in leading the sales team and devising effective strategies to drive results.

Sean’s work is motivated by his unwavering commitment to continuous improvement. He derives immense satisfaction from witnessing the growth and development of the team members both professionally and personally. Their success serves as a constant source of inspiration for Sean. Outside of work, Sean values spending quality time with his family. He also has a keen interest in cricket, footy and cooking, which not only provide him with relaxation but also influence his perspective and skills in his professional endeavours.

In his 10-year tenure, Peter has not only honed his skills but also actively contributed to the organisation’s growth. His journey from sales at Gillette to logistics with Viking Transport reflects a commitment to understanding different facets of the industry. Peter’s enthusiasm for challenges is matched by his adeptness in learning new skills, evident in his successful management of Budgets, OH&S, and HR systems. Achieving the team’s first budget was a testament to his leadership and strategic abilities, providing a solid foundation for future success.

Peter approaches problem-solving with a meticulous mindset, ensuring a comprehensive understanding of issues before working towards positive resolutions. His leadership style emphasises inclusivity and accountability, fostering a collaborative environment where mistakes are acknowledged, learned from, and rectified. His motivation lies in witnessing the team’s collective accomplishments, showcasing his dedication to a unified and successful work culture. With an ACTIVE approach to his values, Peter embodies the spirit of proactive engagement and continuous improvement. Beyond the office, his passion for supporting Collingwood reflects his belief in gearing up for success, both professionally and personally. Peter Hosking is a dynamic Operations Manager, driving success through leadership, skill mastery, and a passion for collaborative achievements.

Jeremy, since joining in 2023 as a Business Development Manager, is a seasoned professional with over a decade of expertise in the Building, Bathroom & Plumbing industry. His role involves developing new business opportunities and fostering long-term relationships with builders, particularly specialising in bathware. Jeremy finds fulfilment in the personal and direct interactions with clients, allowing him to build genuine connections. The continual growth of bathware sales based on his robust knowledge and service from a previous role.

His approach to problem-solving prioritizes efficiency and a customer-centric perspective. Motivated by meeting new people and building relationships, Jeremy embraces a “givers gain” mentality in both his professional and personal life. Beyond work, his passion for military history and collecting items from different historical periods enriches his perspective and skills.

Jacquie Campbell, our dedicated Store Manager at Ultimate Tiles, brings over 13 years of valuable industry experience to the team. In her role, Jacquie excels in customer service, colour consultancy, showroom presentation, and leading the team to achieve budgets.

With a background as a Showroom Manager for a large ceramic tile company in WA, Jacquie’s expertise extends to sales, colour selections, and managing showrooms. Her international exposure through two overseas buying trips, along with 3 years at Ultimate, showcases her diverse skill set. Jacquie’s joy in the industry lies in helping customers transform their ideas into reality and witnessing the completion of projects. She values honesty, integrity, and time management in her approach to work, ensuring a positive and reliable customer experience.

Outside of work, Jacquie prioritizes being a dedicated mom to her two young boys, who are avid basketball enthusiasts. Jacquie’s commitment to excellence and her genuine passion for customer satisfaction make her an integral part of the Ultimate Tiles team.

Mel Fenton, our accomplished Sales/Colour Consultant, brings over 23 years of invaluable experience to Ultimate Tiles. With a rich background in the Residential Building Industry, Mel’s expertise spans Sales, Colour Consultancy, and Administration. Having owned a successful Colour Consultancy business for two decades, Mel has worked with major and boutique builders, customers, and trades, leaving a positive impact in Display Homes, Builders, and Design Showrooms.

Mel’s joy in the industry comes from the diversity of customers and projects, finding immense satisfaction in turning dreams into reality. Her proud achievements include personal thanks from clients, positive Google Reviews, and the successful growth of her Colour Consultancy business.

In problem-solving, Mel adopts a proactive approach by identifying and addressing potential issues before they arise. She emphasises teamwork in the showroom for effective decision-making. Motivated by customer satisfaction and collaboration within the team, Mel is guided by strong work ethics and traditional family values.

Beyond work, Mel’s commitment to volunteering reflects her dedication to personal growth, confidence, and effective communication across diverse demographics. Mel Fenton’s unique perspective and skills make her an invaluable member of the Ultimate Tiles team.

Kelly Thompson, our dynamic Accounts manager, has been a pivotal team member since 2022. With a diverse background in accounts payable and administration, Kelly oversees crucial aspects of financial management and contributes to the positive vibe within the workplace.

Kelly’s journey includes transitioning from a receptionist to her current role as Accounts Manager within the first week, showcasing her adaptability and competence. Currently pursuing a Certificate IV in Accounting and Bookkeeping, Kelly is committed to enhancing her professional qualifications.

In the ever-evolving industry, Kelly finds joy in the youthful energy and fresh ideas brought by her colleagues. Her approach to problem-solving involves thoughtful analysis from different perspectives to ensure the best positive outcomes.

Motivated by the collaborative spirit of the team, Kelly lives by the mantra that there is no ‘I’ in team. She integrates the values from the ACTIVE ethos at work into her personal life. Outside of work, Kelly’s extensive experience in coaching and playing Netball for over 29 years not only showcases her leadership and teamwork skills but also brings a unique perspective to her role. Kelly Thompson is an integral part of our team, contributing to our success with enthusiasm, expertise, and a positive vibe.

Tegan brings a wealth of experience to her role as Builders Department Estimating & Administration at our company since 2023. With a background as an Estimating & Projects Administrator in a plumbing company and customer service experience at Bunnings, Tegan has quickly settled into her role, feeling like a valued part of the team.

In her current position, Tegan’s primary focus is on estimating, creating quotes based on builders’ plans, processing orders, and coordinating logistics. She enjoys being an integral part of the process that turns visions into reality, whether it’s a dream home or a commercial project. Tegan’s problem-solving approach involves assessing the entire situation and working towards positive solutions. Her motivation stems from creating strong industry relationships with suppliers and builders, positioning herself as a reliable point of contact for their quoting and ordering needs.

Reliability and accountability are the values that guide Tegan’s approach to her work. Outside of the professional realm, Tegan finds relaxation in walking her dogs and exploring new places. This downtime not only influences her perspective but also helps her recharge, ensuring she can focus better on her work. Tegan Bligh is a valuable member of our team, contributing to the success and growth of our Builders Department.

In his brief two months as Branch Manager of the Trade/Tilers Warehouse, Lambros Pasialis has quickly made an impact. With a background as a Store Manager at Sydney Tools and Trade Department Manager at Bunnings, Lambros brings a wealth of experience to his current role. His focus on leadership, customer service, and the successful management of the Tilers Warehouse reflects his dedication to the trade industry.

Lambros’s joy in the industry stems from the opportunities and interactions with customers and suppliers, fostering a lively and enjoyable work environment. Achieving budgets within the first two months showcases his proficiency in managing the business side of operations. His approach to problem-solving involves drawing on his extensive experience and leveraging the support networks within his team. Lambros is not only motivated by professional success but also by his family, utilising every available moment outside of work to spend with loved ones. With values centred around teamwork, honesty, and integrity, Lambros Pasialis embodies the principles that contribute to a successful and harmonious workplace.

Chris Bowles brings a wealth of experience from his previous role at Bowens, where he gained a strong foundation in trades and customer service. In his current role, Chris handles a range of responsibilities, from serving customers and assisting with loading to organising stock and maintaining excellent store presentation.

Chris is dedicated to staying abreast of the latest innovations in the industry, ensuring he provides customers with the best possible service. He finds satisfaction in the industry’s specificity, focusing on a select few trades, and enjoys the familiarity with customers in this specialised environment.

Motivated by the opportunity to work for a family-run business, Chris takes pride in his personal work and maintains high standards. Outside of work, his hobbies, including gaming and hiking, contribute to a well-rounded perspective and personal growth, making him a valuable member of the Ultimate Tiles team.

As the Warehouse Manager at Ultimate Tiles, Michael McMurtrie brings nearly two decades of expertise in the building industry, specialising in manufacturing roof trusses, wall frames, and sub-floors. Since 2023, Michael oversees various responsibilities, from stock management to order fulfillment. He takes pride in implementing new procedures and continually improving warehouse operations to enhance the overall customer experience.

Known for his problem-solving skills in a fast-paced environment, Michael emphasises thoughtful decision-making to find the best possible solutions. His motivation stems from helping those around him and witnessing positive change and growth in others.

Outside of work, Michael dedicates time to the gym and family, focusing on both mental and physical well-being. Bringing a healthy mindset to work, he spreads positive energy to the team and enjoys watching others grow and succeed. Michael’s commitment to excellence and holistic well-being makes him an integral part of the Ultimate Tiles team.

Jordan has been an integral part of Ultimate Tiles since 2022, serving as the go-to person for anything related to the warehouse. His responsibilities span from accurate order fulfilment and system stock correction to handling local deliveries and recycling waste responsibly.

Jordan’s expertise lies in his meticulous attention to detail, ensuring the correctness of tile orders, and possessing in-depth knowledge of the warehouse’s tile stock locations. With a background in completing high school and a forklift license to his name, Jordan’s qualifications have evolved through hands-on experience and continuous training.

Outside of work, Jordan indulges in a passion for video games, drawing inspiration from the varied approaches to situations in gaming to enhance his creative problem-solving skills at Ultimate Tiles.